Freight shipping can feel confusing if you’ve never dealt with it before. Terms like brokers, carriers, rates, pallets, and delivery windows get thrown around, and suddenly moving products from Point A to Point B feels more complicated than it should.
This guide breaks freight shipping down step by step, in plain language, so you understand exactly how it works, who’s involved, and what actually happens behind the scenes.
Whether you’re a business owner, a first-time shipper, or just trying to understand the logistics world better, this will give you the full picture.
Freight shipping is the process of transporting large quantities of goods that are too big or heavy for standard mail or parcel services like USPS, UPS, or FedEx.
Freight typically includes:
Palletized goods
Commercial inventory
Equipment or materials
Bulk shipments for businesses
Freight moves by:
Truck (most common)
Rail
Air
Ocean
—or a combination of these.
In the U.S., truck freight is the backbone of shipping, especially for regional and domestic deliveries.
To understand how freight shipping works, you need to understand who does what.
The shipper is the person or company that needs goods moved.
This could be:
A manufacturer
A warehouse
A distributor
A small business owner
The shipper’s job is to:
Prepare the freight
Provide pickup and delivery details
Pay for the transportation
A freight broker acts as the middleman.
They:
Find a carrier to move the load
Negotiate pricing
Coordinate pickup and delivery
Handle paperwork
Brokers don’t own trucks — they connect shippers with carriers.
Some shipments use brokers. Some don’t. Both are normal.
The carrier is the company that owns the truck and moves the freight.
This could be:
A large trucking company
A small fleet
An owner-operator with one truck
The carrier is responsible for:
Picking up the freight
Transporting it safely
Delivering it on time
Here’s the full process from start to finish.
The shipper determines:
What’s being shipped
Weight and dimensions
Pickup location
Delivery location
Delivery timeframe
This information determines the type of truck and cost.
A shipping rate is based on factors like:
Distance
Weight
Freight type
Urgency
Market demand
Rates can be negotiated directly with a carrier or through a broker.
Once a carrier accepts the load:
Pickup is scheduled
Delivery expectations are set
A rate confirmation is issued
At this point, the shipment is officially booked.
The carrier arrives at the pickup location and:
Loads the freight
Verifies quantities
Signs the Bill of Lading (BOL)
The BOL is a critical document that proves:
What was picked up
Where it’s going
Who’s responsible
The freight is transported to the destination.
During transit:
The carrier may provide updates
Delays or issues are communicated
Safety and compliance are followed
At delivery:
Freight is unloaded
Receiver signs the BOL
Delivery is confirmed
Once delivery is complete, the shipment is officially closed.
After delivery:
The carrier submits paperwork
The broker or shipper processes payment
Payment terms are typically 15–45 days unless otherwise agreed
Bill of Lading (BOL)
A legal document that acts as a receipt and contract for the shipment.
Pallet
A flat base used to stack and move goods safely.
Deadhead
Miles driven without freight.
Detention
Extra time a truck waits during loading or unloading.
LTL (Less Than Truckload): Shared truck space
FTL (Full Truckload): One shipment fills the truck
If you’re shipping products, understanding freight helps you:
Avoid overpaying
Communicate clearly with carriers
Plan inventory better
Reduce delays and surprises
Freight shipping isn’t complicated — it’s just rarely explained clearly.
Freight shipping is a system built on coordination, timing, and trust. Once you understand the roles and steps involved, it becomes predictable and manageable instead of stressful.
If you ever need help moving freight or have questions about shipping options, working with experienced professionals makes all the difference.
If you’re planning a shipment, comparing options, or just want clarity before moving freight, getting guidance from people who actually work in logistics can save time and headaches.
If you have questions or need help coordinating a shipment, feel free to reach out — we’re happy to point you in the right direction.
Contact us to talk through your freight needs.